Include your order number.
Tell us whether the question is about delivery timing, a missing email, pronunciation or a correction.
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Tell us what you need.
For the fastest order help, write from the email used at checkout and include the order number. Please do not attach a child’s photo to an ordinary email unless our support team specifically requests it.
Email hello@lumitada.com →We verify before acting.
An authorized adult can request access to or deletion of a child’s personalization content. Include the purchasing email and order number.
Send the relevant URL.
For a trademark, copyright or other rights concern, identify the affected work or mark and the LumiTada page so we can review it promptly.